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What software and hardware do I need?

It's important to ensure the reliability of your technology, to ensure you're able to complete training and take conversations on the platform without interruption. In order to access Training and the Platform, you must have:

  • A laptop and/or desktop computer
  • A private, reliable internet connection

Most laptops or desktop computers meet our suggested requirements. These are:

  • Processor: 1 gigahertz (GHz) or faster processor
  • RAM: 1 gigabyte (GB) for 32-bit or 2 gigabyte (GB) for 64-bit
  • Display: At least 800X600
  • NOTE: We recommend using the latest versions of Chrome for the best Platform experience.

We're not currently able to support the following:

  • Offline training. All work must be done while connected to the internet.
  • Mobile phones (e.g. iPhone, Android, Windows)
  • Tablets (e.g. iPad, Samsung Galaxy, Amazon Fire)

If you have questions about this or if you're currently on our platform and your device is failing and you would like support, please email support@crisistextline.org. We cannot wait to see you in training and on the platform soon! 

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    Bridget Sage

    OK great I just got a new iMac well not new but new to me and will be able to meet your requirements

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